Customer service guru and motivational speaker tells tales on Retail..!

Monday, September 22, 2003

It's Not My Problem

How annoying?! Had a wicked cool weeked with Mark Vaults and then his sodding manager pops his head round the door to my office to berate me for making him late back to rehersal.

OK, so firstly, do I have nothing better to do than sabotage a band in which I am seeing the sodding drummer? Secondly, if he has a problem with his drummer being late he should surely address it with Mark and not me. Just cos I work in the music industry doesn't immediately make me accountable for Mark's behaviour. Arse.

Crumple

Gaaaaah

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Mira Manga
This is a blog all about my experiences in Retail. As a retail support manager for a UK retail company I despair of the lack of customer service that is endemic everywhere I seem to shop, and I have plenty of opinions on this subject too!
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