Customer service guru and motivational speaker tells tales on Retail..!

Monday, October 06, 2003

Wise Words From Hi Fi

Some truths about management...that maybe of some comfort to you.

1) They never appreciate you or what you do for
them. Be OK with that. Like a parent with kids.

2) Don't ever take it personally, as they say in
the mafia 'it's just business'.

3) The manager always gets sacked eventually.
(quote: Jazz Summers)

4) Don't take any of it personally.

5) Imagine you're on a beach and each pebble is
a band. If a pebble falls out of your hand you
can always pick up another one. As they say in
the music business 'There will ALWAYS be another
band'.

6) Don't take it personally.


I so miss Hi Fi!! He was a golden god!!!




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Mira Manga
This is a blog all about my experiences in Retail. As a retail support manager for a UK retail company I despair of the lack of customer service that is endemic everywhere I seem to shop, and I have plenty of opinions on this subject too!
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