Customer service guru and motivational speaker tells tales on Retail..!

Monday, January 19, 2004

My Kingdom For A Blog


Last night due to previous house occurances Sean put two signs on his bedroom door. The first said

WE WOULD NOT
LIKE A CUP
OF TEA
THANKS VERY MUCH


and the second note was a sign with an arrow saying,

MIRA
THIS IS A CUPBOARD
------------>


due to the fact that we always knock to offer them tea when they are *ahem* tenderly otherwise engaged (they are at it like rabbits so it's hard to AVOID knocking when they are not *ahem* being tender). And the second due to the fact that the other night whilst trying to negotiate the way to my bedroom in the dark I mistook the cuboard door for their door and lurched into their room thinking it was mine. I must have got twisted in the darkness and was disorientated!!



The Last Straw


For those of you as yet uninitiated with Last.fm it is a wicked radio station that lets you select what you Like, Hate and Love and then adjusts your playlist accordingly. I LOVE IT!! The only problem is that other people can see what you like and dislike and thereby judge your music taste!! I am terribly torn between wishing to appear "cool" and having to listen to Autreche and on the other hand, exposing my spazzy music taste to allow me to listen to Badfinger and Jellyfish all day!!



Skip This If You Are Easily Bored!


We haven't paid a single gas or leccy bill since we moved in on August 30th - so I went on a little mission today to GET BILLED!!

It was a bit of a pain, *sigh* (long winded!)


* I discovered the last tenants were B.P****S and D.M****R
* I opened a British Gas letter to them which had an account number on it
* I called British Gas and told them we lived there now, could they change
the bill to us? The didnt have our address but could look us up through the
account number I had discovered on the old tenants British Gas bil.
* British Gas said we stopped supplying the flat in June, here is your meter
point reference - call Transco with it and discover who supplies you
* I called Transco who said NPower supplied our gas
* I called NPower, read them the meter point reference and they said we will
bill you from when you moved in.
* I then asked if they also supplied our electricity to which they replied
yes and they will also open an account and send it it to us.
* Additionally, I will call NPower gas tomorrow with our current meter
reading.

But the important thing is that I will no longer be living under the false
impression that I have loads of free cash and overspending - I need to know
where I am at financially or everything will fuck up!! Innit?!!



Gratuitous Sexy Boy Pic




Cute!


(Thanks to all those of you who texted me re Dude! Where's My Car being on TV last night, obviously I knew already from the allaboutashton mailing list, but still - you rock!!)

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Mira Manga
This is a blog all about my experiences in Retail. As a retail support manager for a UK retail company I despair of the lack of customer service that is endemic everywhere I seem to shop, and I have plenty of opinions on this subject too!
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