Customer service guru and motivational speaker tells tales on Retail..!

Thursday, September 02, 2004

Two things

1. Where has Simon Bookish' blog gone? He used to be [info]automatique

2. I realised today that I have become accustomed to my cell phone vibrating and then I automatically reach into my bag towards it. What a dangerous reflex I have developed! What if I was in a jungle and a poisonous snake dropped into my bag and feeling it moving about I reached towards it? I must retrain myself.

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Mira Manga
This is a blog all about my experiences in Retail. As a retail support manager for a UK retail company I despair of the lack of customer service that is endemic everywhere I seem to shop, and I have plenty of opinions on this subject too!
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