Customer service guru and motivational speaker tells tales on Retail..!

Wednesday, October 14, 2009

I admired this stores clever trick to get people in and pick out a WHOLE OUTFIT on the premise of winning a competition, but if you've found a whole outfit, tried it on and look good in it...chances of you buying at least some of it...are quite high to VERY high. CLEVER MARKETING!

Clever clever!

1 comments:

Tate said...

Love the blog - I came because of your Specsavers piece and read about the British Gas reaction to Twitter. Great!

But I wanted to read more about your findings but didin't want to trawl through each month. How about adding a search function?

I'm sure that the retailers would love to read about themselves too!

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Mira Manga
This is a blog all about my experiences in Retail. As a retail support manager for a UK retail company I despair of the lack of customer service that is endemic everywhere I seem to shop, and I have plenty of opinions on this subject too!
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